bss
Services
Response Handling & Mailing

Response Handling & Mailing

"We work with you to plan, prepare and provide flexible, blended solutions to meet your fulfilment needs"

With so many methods by which you could respond to customer requests for Information, it can often be difficult to decide which is the most appropriate for your individual campaign needs.  Add to that that achieving value-for-money in challenging economic times is essential and the need for an integrated solution that harnesses the best communication options available has never been more important

Intelligent solutions using the best of traditional and electronic media

At bss, we specialise in providing multi-channel, integrated response handling, fulfilment and response mailing services - intelligent solutions that enable you to enjoy the best of both traditional and electronic media. We help you assess your needs, select which communication channels are appropriate for your audiences, and work with you and any of your other suppliers, to ensure you enjoy a better range of services, seamlessly blended to achieve greater value from your budget.

Highly flexible, time-sensitive solutions

Of course, while we encourage you to involve us at the earliest stage of your planning, we also know that some campaigns and projects are reactive and can't always be planned too far ahead. That's where our highly flexible approach is so invaluable. We are equally able to respond at the last minute, adjusting schedules and delivering high volumes of response to ensure you meet even the most pressing deadlines.

Delivering a swift and appropriate response to your customers

So, whether your need is for printed literature with enhanced personalisation, bulk response mailing to thousands or millions of customers, or bespoke fulfilment initiated by telephone, email, web and SMS enquiry, our ability to combine the very best technology and processes in response handling, fulfilment and mailing services will ensure your customers enjoy a swift and appropriate response to their enquiry.

 

Summary of response handling services

Bulk mailing services

  • Mechanised mailing services
  • Hand packaged services

Distribution and fulfilment

  • Printed and promotional item storage
  • Door-to-door distribution
  • Response fulfilment
  • SMS distribution and response handling

Digital print

  • Personalisation of printed materials
  • Document production