Information Services Advice & Guidance Services Outbound Services Transaction Processing Campaign Response Customer Services E–fulfilment Click To Call Back Active Content Management

Financial Transaction Processing

Order lines

bss manages order lines for a range of clients and products, including literature and information fulfillment, as well as payment processing for transactional order lines. We provide an end-to-end service, managing the customer database and all inbound channels including telephone order lines, website orders, email, SMS and complex password-protected portals. All payment processing and data exchanges are subject to the highest security standards and we provide all fulfillment, stock management and reconciliation as an integrated process.

bss has experience in handling and managing payment processing on behalf of a diverse range of business sectors. We accommodate a variety of payments from credit card transactions by telephone, online payments, cheques and postal orders. Our experience includes the handling of donations for large campaigns on behalf of national and international charities as well as the complete order processing cycle for a national publisher for annuals and calendars. This includes all storage, packing, distribution and multi-channel fulfilment using multi-method payment management for variable product orders. bss complies with Payment Card Industry Data Security Standards (PCI DSS), and provides high level security and resilience across the organisation.