“Macmillan continues to be impressed by bss' sensitivity and professionalism when handling calls from people who need understanding and practical advice.”
Macmillan Cancer Support
Welcome to bss
bss is one of the UK’s leading providers of outsourced multi-channel contact centre, fulfilment and mailing services. We provide the vital link between our clients and their customers.
An award-winning not-for-profit organisation, bss combines best practice commercial approaches with its charitable status to offer flexible and tailored services which match exactly the needs and budget of each client.
For over 30 years, bss has delivered efficient, quality services for the public, voluntary, broadcasting and commercial sectors.
Our clients include the Careers Advice Service, Legal Services Commission, Macmillan Cancer Support, HM Revenue & Customs, BIG Lottery Fund, BBC, Consumer Direct, London Councils, Mind, Scottish Executive and the Home Office.
bss has six location across the UK offering:
• Help & information lines
• Orderlines
• Outbound customer service & surveys
• Payment & donation processing
• Response handling & fulfilment
• Mailing services
• Digital print & print management
Please email us at marketing@bss.org to find out more about how we can help you.
Click here for our mailing division's website.
Our Press Kit includes resources for media, including general company information on bss
Click here to read our latest issue and sign up to our email newsletter ...
Have a look at some of our clients
If you would like to send this information to a friend, click this link
Got a question? click this link to get in contact.
