With over 3 decades of experience in the sector, bss is now a leading player in the supply of telephone fundraising services to not-for-profit organisations throughout the UK.

Versatility is one of our key strengths. Our size and market position allows us to work with some of the UK’s biggest and best-known charities while, staying true to our roots, continuing a long and fruitful relationship with numerous not-for profit clients.

We firmly believe that a collaborative approach to campaign development works best. By working closely with our clients on each stage of a telephone project, we can convey the most effective message possible to deliver cost-effective results and enhance supporter relations.

Our high staff retention rates benefit our clients, whose appreciation of our work is based on the performance of experienced, highly-motivated telephone fundraisers, backed up by first-class, dedicated account management.

Our services include:

• Donor upgrades, conversions and reactivation
• Membership renewals
• Welcome calls
• Alumni fundraising and consultancy
• DRTV response handling
• Gift Aid telemarketing