Providing the vital contact between you and your customers

bss is the UK's leading outsourcer of public and customer contact services. We deliver your services across a broad range of channels including contact centres, web self service, case management, fulfilment and mailing services. We are an award-winning provider of specialist information, advice and guidance services in the public, private and charity sector and as a not-for-profit organisation we're focused entirely on providing the vital communication link between you and your customers.

We provide you with the most appropriate blend of communication channels available to deliver your public or customer contact strategy. We do this by combining the best people and technologies into tailor-made solutions that are flexible, secure and represent great value-for-money.

With over 35 years' proven outsourcing delivery, you can be confident that from the simplest to the most complex projects, your customers will enjoy a positive, appropriate and efficient contact experience that will enhance the performance and reputation of your organisation.