Providing the vital contact between you and your customers
bss is the UK's leading outsourcer of public
and customer contact services. We deliver your services across a
broad range of channels including contact centres, web
self-service, case management, fulfilment and mailing services. We
are an award-winning provider of specialist information, advice and
guidance services in the public, private and charity sectors and as
a not-for-profit organisation we're focused entirely on providing
the vital communication link between you and your customers.
We provide you with the most appropriate blend of communication
channels available to deliver your public or customer contact
strategy. We do this by combining the best people and technologies
into tailor-made solutions that are flexible, secure and represent
great value for money.
As we have over 35 years' proven outsourcing delivery, you
can be confident that from the simplest to the most complex
projects, your customers will enjoy a positive, appropriate and
efficient contact experience that will enhance the performance and
reputation of your organisation.